NEATO Reviews
NEATO Customer Reviews (5)
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NEATO Features and Benefits
Here are some key features and benefits of Neato.com:
- LaserSmart Technology: This technology allows Neato's robot vacuums to intelligently navigate and map your home, ensuring more methodical cleaning.
- Powerful Suction: Neato's robot vacuums come with one of the best suction power as compared to other competing models.
- Superior Navigation: Neato's robot vacuums have a neo-laser infrared range finder with high accuracy measurement of obstacles. The laser scans the surrounding space so that the robot can navigate through obstacles.
- Long Runtime: Some models offer up to 120 minutes of runtime.
- Multiple Floor Mapping: This feature allows the robot to remember the layout of multiple floors in your home.
- Zone Cleaning: You can create cleaning zones for targeted cleaning.
- No-Go Lines: You can create no-go lines to prevent the robot from entering certain areas.
- Cleans in Orderly Lines: Unlike many robot vacuums that move around in random patterns, Neato's robot vacuums clean in orderly lines.
- Great Customer Service: Neato is known for its great customer service.
These features make Neato's robot vacuums a valuable addition to any home, especially for pet owners. They offer smart cleaning power and efficiency, but there are areas that could be improved upon.
What is the price range for Neato.com products?
Neato.com products, particularly their robot vacuums, have a price range that starts from $399.99 for the Neato D8 Intelligent Robot Vacuum, which is optimized for smaller layouts and those on the go. The mid-range model, Neato D9 Intelligent Robot Vacuum, is priced at $499.99 and is flexible and adaptable for medium-sized homes. The high-end model, Neato D10 Intelligent Robot Vacuum, costs $599.99 and is designed for large homes, offering ultra-performance for the ultimate clean. The prices reflect the different features and capabilities tailored to various home sizes and cleaning needs.
About Neato.com Payment Method?
Neato.com accepts payments through Shopify Payments and supports a variety of payment methods including Visa, Mastercard, Amex, Discover, JCB, Diners Club, and Elo. For faster transactions, customers can use Shop Pay, Apple Pay, and Google Pay. It's important to note that available payment options may change based on updates to Shopify Payments. When charges are made, they will appear on the credit card statement as "SP NEATO B.V." Sales tax may be applied depending on the customer's location and will be indicated during checkout. Tax-exempt individuals or entities can request a sales tax refund by providing a tax-exempt certificate. Neato does not offer price matching and advises customers to subscribe to their mailing list for notifications on promotional events. If a payment method is not working, it is recommended to check that the cardholder information matches the records of the financial institution or to contact them for further assistance.
NEATO FAQs
NEATO Alternatives
Here are some alternatives to Neato.com:
These brands offer similar products and services. Some of them are known for their advanced features and high-quality products. It's always a good idea to compare different brands and models to find the one that best suits your needs. Remember to consider factors such as price, performance, and customer reviews. Happy shopping!
How To Open A NEATO Account?
To open an account on Neato.com, follow these steps:
- Download the Neato app on your smartphone or tablet.
- Open the Neato app and create a Neato account.
- You will be prompted to verify your account details via email.
Once the account is created, use the same email and password to sign in to your My Neato account on the web or in the Neato app. It's one account that you can sign in to on the web or in the Neato app. In the Neato app, you can only view your connected robots. You can view all robots—XV Series, Botvac Series, Botvac D Series, and Botvac Connected robots in your My Neato account on the web. Happy shopping!
About Neato.com Popular Products and Services?
Neato.com is recognized for its D-Series and Connected Botvac Robot Vacuums. The Neato D10 Intelligent Robot Vacuum is designed for large homes and offers ultra-performance for the ultimate clean. The Neato D9 Intelligent Robot Vacuum is flexible and adaptable for medium-sized homes, while the Neato D8 Intelligent Robot Vacuum is optimized for smaller layouts. These products are part of Neato's commitment to providing smarter navigation and a deeper, more powerful clean with their D-shaped design and LaserSmart technology.
What are Neato.com's most popular products?
Among Neato.com's offerings, the Neato D7 Robot Vacuum stands out as a popular product, featuring LaserSmart technology for intelligent navigation, zone cleaning, and virtual No-Go lines. It is designed for mid-size homes and boasts a 120-minute battery life. Another notable product is the Neato D9 Robot Vacuum, praised for its strong cleaning performance, fast mapping, and attractive design. It is equipped with a 0.7-liter dustbin and compatibility with Alexa & Google Assistant, catering to modern smart homes.
What other services does Neato.com offer?
Neato.com provides a comprehensive range of services to support their products. This includes a knowledgebase for customer support, warranty and repair services, and troubleshooting assistance. They also offer smart home integrations with devices and services, ensuring that their robot vacuums can seamlessly connect with modern home ecosystems. Additionally, Neato provides shipping and fulfillment services, including preparation, packing, and Amazon FBA services, as well as quality controls, freight and pick-up services, and repackaging. These services are designed to enhance the customer experience and provide added value beyond the purchase of their robot vacuums.
Neato.com Return Policy?
Neato.com offers a 30-day money-back guarantee for products purchased through their website. If a customer is not satisfied, they can return the product within this timeframe. Shipping costs, however, are non-refundable. To initiate a return, customers must look up their order and use the request a refund option to submit their request. As for the shipping policy, Neato only ships domestically within the United States, including all 50 states and Puerto Rico. Orders are dispatched from California, and once an order has been placed, the shipping method and address cannot be changed. If an order or item is damaged during shipping, customers should contact Customer Care within 30 days of purchase and may be asked to provide a photo of the damage.
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